She immediately put down the face cream in her hands, furrowing her brows and speaking seriously to the audience in the live stream, "Everyone, please don't panic. If you encounter any issues while using the product, you can contact our customer service for assistance. We promise that all products are sourced through legitimate channels and have undergone strict quality testing. If there are indeed quality issues, we will take full responsibility."
Lin Wan was trying to calm the emotions in the live stream while signaling her assistant, Xiao Mei, to find out what was happening.
However, the situation developed far beyond Lin Wan's expectations.
More and more users reported experiencing varying degrees of skin allergic reactions after using the face cream. The comments section of the live stream took a sharp turn, filled with doubts and insults. Former supporters turned against her, demanding Lin Wan provide a reasonable explanation and compensation plan.
Lin Wan was filled with confusion and unease. She knew very well that this face cream had been carefully selected by her, and she had previously sent samples to fans for trial without any issues. How could it suddenly turn into this?
At that moment, a familiar figure appeared in the live stream. Dressed in extravagant clothing with exquisite makeup and a knowing smile on her lips was Li Jia, a clothing supplier Lin Wan had known for many years.
"Well, if it isn't our sales queen Lin Wan! Why do you look so pale?" Li Jia said sarcastically, her tone dripping with mockery and delight.
Seeing Li Jia made Lin Wan's heart skip a beat, a sense of foreboding washing over her.
"What are you doing here?" Lin Wan asked coldly, suppressing her anger.
"What am I doing here? I'm here to expose your true colors!" Li Jia replied, pulling out a document from her bag and waving it in front of the camera. "This is the supply contract we signed. It clearly states that you requested me to use inferior materials to cut costs. Now that something has gone wrong, you want to shift all the blame onto me? There's no such thing as a free lunch!"
Lin Wan looked at Li Jia in disbelief. She never expected that a friend she had treated sincerely would stab her in the back like this.
Seeing Lin Wan's shocked expression filled Li Jia with a sense of vindictive pleasure. She continued, "Let me tell you, Lin Wan, don't think you're so great just because you're popular. Everything you have today is built on deception and lies. Sooner or later, you'll pay for what you've done!"
The live streaming room erupted once again, with viewers accusing Lin Wan of deceiving consumers, demanding refunds, and reporting her to the relevant authorities.
At that moment, the scene in the live streaming room shifted, and Wang Qiang appeared on camera with several staff members.
"Hello everyone, I am Wang Qiang, the operations manager of the live streaming platform. We are aware of this situation and have already contacted the Quality Inspection Department and the Legal Team. We will thoroughly investigate this matter and provide everyone with a satisfactory explanation."
Wang Qiang's voice was steady and powerful, his expression serious, reassuring the viewers in the live streaming room. The staff behind him were hurriedly adjusting various equipment in front of the camera, seemingly preparing for the upcoming live stream.
"Manager Wang, you see..." Li Jia sensed that things were going poorly and tried to get closer to him, but was stopped by the staff behind Wang Qiang.
"Ms. Li, please wait a moment; we will give you time to explain shortly," Wang Qiang said expressionlessly. He then turned to face the camera and stated firmly, "Our platform has always been committed to providing users with high-quality products and services. We will take serious action against any violations and will not tolerate them!"
Lin Wan looked gratefully at Wang Qiang; she knew he was helping her stabilize the situation and buy her some time.
"First of all, on behalf of the platform, I would like to express my sincere apologies to all affected users!" Wang Qiang bowed deeply to the camera. "To ascertain the truth, we have invited an authoritative quality inspection agency to conduct on-site testing of the relevant products, and the results will be announced as soon as possible."
Wang Qiang paused, his gaze sweeping over the comments in the live streaming room before continuing, "At the same time, our platform will conduct a comprehensive investigation into Ms. Li Jia's supply channels. If any illegal or irregular activities are discovered, we will pursue them to the end without leniency!"
Upon hearing this, Li Jia's face turned pale; she did not expect Wang Qiang to act so decisively or to announce in front of so many viewers that he would investigate her directly.
"You... you are slandering me! I absolutely did not..." Li Jia said in a flustered manner, but her tone clearly lacked confidence.
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