Hu Ruoyun was determined not to let them succeed. He stepped forward to protect Lai Wen, but unexpectedly, a rubber baton struck his shoulder. Although it wasn't heavy, it made him feel that "aunt can endure, but uncle cannot!"
With a swift roundhouse kick, Hu Ruoyun knocked the weapon out of the hands of the security guard who had attempted to ambush him. Two other guards rushed over to assist their companion, raising their rubber batons to strike at Hu Ruoyun.
Lai Wen, having worked as a social news reporter for many years, had seen similar situations before. Seizing the opportunity while the three guards were distracted, she quickly snapped several photos of them with her camera.
Amidst the chaos, a deep male voice rang out: "Stop!" The eager guards froze in their tracks.
As the voice echoed, a middle-aged man in a Commerce uniform hurried down the stairs from the second floor. He approached Lai Wen and extended his hand. "Sorry, comrade reporter. I’m the person in charge here. My surname is Jin..."
Lai Wen was not interested in engaging with him. "Comrade Jin, do you need to check my camera?"
The middle-aged man replied, "No, no..."
Lai Wen pressed on, "So can we leave now?"
"Yes, yes..." he stammered.
Lai Wen gathered her classmates and Hu Ruoyun. "Let's go!"
She didn’t give this Mr. Jin any chance to establish a rapport or build connections.
On their way back, Lai Wen felt guilty about what had happened to Hu Ruoyun. "Brother, it's all my fault for not taking good care of you! If Sister Mao Na finds out about this, she’ll be heartbroken!"
Hu Ruoyun reassured her, "It's fine, Sister Lai. I’m tough enough... I just didn’t expect that security guards would dare to openly attack civilians in such an official hall!"
Lai Wen was also furious. "Exactly! This is not how security should behave; they are worse than bandits! Don’t worry; no matter who tries to intervene or negotiate on their behalf, I will publish the article!"
Just as she anticipated, when they arrived at the newspaper office, they were immediately summoned by Director Du Ming. Director Du first praised Lai Wen and intern reporter Hu Ruoyun for their dedication and repeatedly expressed his intention to extend condolences to Hu Ruoyun on behalf of the Business Administration Department...
Lai Wen knew that this was a public relations move from the other side.
She told Du Ming, "Director, I've already submitted the film to the photography department. Once the photos are developed, you can decide if you want to 'represent' them."
After the photography department developed the photos, they promptly brought them to Lai Wen. She placed the images in front of Du Ming: two security guards brandishing rubber batons menacingly at Hu Ruoyun...
By the time calls came in from leaders of the Commerce Department, Du Ming had already stopped answering.
Once the report was published, public opinion erupted: Is this really a service hall for the people? Are these security guards meant to maintain order? The behavior of staff handling business was utterly disgraceful!
A series of personnel from the Commerce Administrative Bureau faced accountability; those employees with poor conduct were dealt with accordingly. The Provincial Administration for Industry and Commerce took this painful lesson seriously and implemented strict measures to rectify their work style.
The phenomenon of “difficulties entering doors, unpleasant faces, and troublesome matters” greatly improved. They even looked towards other industries for inspiration and established mobile service personnel similar to Lobby Managers in all service halls to proactively assist and guide citizens in handling their business!
Through practical work, Hu Ruoyun truly experienced the difficulties of being a news reporter. Lai Wen and his colleagues were the real journalists, far more honorable than those at Jiangbei Science and Technology News who used the title of reporter to solicit advertisements. The four weeks of internship brought Hu Ruoyun greater rewards than the two years he spent at Jiangbei Science and Technology News.
During this time, Hu Ruoyun not only learned about the entire process of newspaper production—from interviews to layout, proofing, and printing—but also discovered that the newspaper was implementing a computer typesetting system. Everyone in the office was eagerly learning computer skills.
Hu Ruoyun's knowledge of computers and the WPS operating system amazed Lai Wen and a large group of colleagues. Without going out on assignments, Hu Ruoyun almost became everyone's shared typist and training instructor.
As the internship approached its end after more than three weeks, not only did Lai Wen feel reluctant to let Hu Ruoyun go, but her colleagues also expressed their reluctance. At that time, computers were still a new phenomenon; many veteran editors and reporters felt like elementary school students in front of them.
In 1995, when the author was in school, the first computer they used that supported Chinese was the Golden Great Wall 286. Later came the 386 with a mechanical mouse. Back then, cameras were not like today's digital products that could directly playback images; they required developing and scanning before being ready for publication.
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