Hu Ruoyun knew they could not let them succeed. He stepped forward to protect Lai Wen, but unexpectedly, a rubber baton swung down and struck his shoulder. Although it wasn't heavy, it made him feel that "aunt could endure, but uncle could not!"
With a swift roundhouse kick, Hu Ruoyun deftly kicked the weapon out of the hands of the security guard who had attacked him. Two other security guards rushed over to assist their companion, raising their rubber batons to strike at Hu Ruoyun.
Lai Wen, having worked as a social news reporter for many years, had seen similar situations before. Taking advantage of the distraction among the three security guards, she quickly snapped several photos of the scene with her camera.
Just as chaos erupted, a deep male voice called out, "Stop!"
The eager security guards froze in place.
As the voice rang out, a middle-aged man in a Commerce uniform hurried down the stairs from the second floor. He approached Lai Wen and extended his hand for a handshake. "Sorry, comrade reporter. I am the person in charge here; my surname is Jin..."
Lai Wen didn't want to engage with him further. "Comrade Jin, do you need to check my camera?"
The middle-aged man replied, "No, no..."
Lai Wen pressed on, "So can we leave now?"
The man responded, "Yes, yes..."
Lai Wen gathered her classmates and Hu Ruoyun. "Let's go!"
She didn't give this Mr. Jin any chance to build rapport or establish connections.
On the way back, Lai Wen felt guilty about Hu Ruoyun getting hit. "Brother, it's all my fault for not taking good care of you! If Sister Mao Na finds out about this, she'll be heartbroken!"
Hu Ruoyun reassured her, "It's fine, sister Lai. I'm tough... I just didn't expect that security would dare to openly attack civilians in such an official hall!"
Lai Wen was also furious. "Exactly! This is not how security should behave; they are worse than bandits! Don't worry; no matter who tries to intervene or plead on their behalf, I will make sure this story gets published!"
Just as she expected, when they arrived at the newspaper office, they were immediately called in by Director Du Ming. Director Du first acknowledged Lai Wen and intern reporter Hu Ruoyun's dedication and repeatedly expressed his condolences on behalf of the Business Administration Department to Hu Ruoyun...
Lai Wen understood that the other side's public relations had already reached Director Du.
She said to Du Ming, "Director, I've already submitted the film to the photography department. Once the photos are developed, you can decide if you want to 'represent' them."
After the photography department developed the photos, they promptly brought them to Lai Wen. She placed the images in front of Director Du: two security guards brandishing rubber batons menacingly at Hu Ruoyun...
When calls from leaders in the Commerce department came through again, Director Du no longer answered.
Once the report was published, public outcry ensued: Is this really a service hall for the public? Are these security guards truly maintaining order? The behavior of those handling business was simply unacceptable!
A series of personnel from the Commerce Administrative Bureau were held accountable for their actions; those employees deemed "unacceptable" faced consequences as well. The Provincial Administration for Industry and Commerce took this incident seriously and implemented strict measures to improve conduct.
The phenomenon of "difficult entry, unpleasant faces, and hard-to-handle matters" saw significant improvement. They even aligned with other industries by appointing mobile service personnel similar to Lobby Managers in all service halls to actively assist and guide citizens in handling their affairs!
Through practical work, Hu Ruoyun truly experienced the difficulties of being a news reporter. Lai Wen and his colleagues were the real journalists, far more honorable than those at Jiangbei Science and Technology News who used the title of reporter to solicit advertisements. The four weeks of internship brought Hu Ruoyun greater rewards than the two years he spent at Jiangbei Science and Technology News.
During this time, Hu Ruoyun not only learned about the entire process of newspaper production—from interviews to layout, proofing, and printing—but also discovered that the newspaper was implementing a computer typesetting system. Everyone in the office was eagerly learning computer skills.
Hu Ruoyun's knowledge of computers and the WPS operating system amazed Lai Wen and a large group of colleagues. Without going out on assignments, Hu Ruoyun almost became everyone's shared typist and training instructor.
As the internship approached its end after more than three weeks, not only did Lai Wen feel reluctant to let Hu Ruoyun go, but her colleagues also expressed their reluctance. At that time, computers were still a new phenomenon; many veteran editors and reporters felt like elementary school students in front of them.
In 1995, when the author was in school, the first computer they used that supported Chinese was the Golden Great Wall 286. Later came the 386 with a mechanical mouse. Back then, cameras were not like today's digital products that could directly playback images; they required developing and scanning before being ready for publication.
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